Privacy Policy

Last Updated: May 2026

Welcome to Love Communities LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”), including any apartment, resident, leasing, or property-related services offered through the Site.

We are committed to protecting your privacy and supporting compliance with applicable housing laws, including the Fair Housing Act and other federal, state, and local fair housing regulations.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Site, or from third-party service providers.

Information You Provide Voluntarily

You may provide information when you:

Submit a contact or guest card form
Schedule a tour
Apply for housing
Submit maintenance requests
Communicate with leasing or management staff
Sign up for newsletters or updates
Use resident portal features

This information may include:

Name
Email address
Phone number
Mailing address
Employment or income information
Rental history
Emergency contact information
Any other information you voluntarily provide

We only collect information reasonably necessary to provide housing-related services, respond to inquiries, or operate our business.

2. Fair Housing Commitment

We support the principles of the Fair Housing Act and prohibit discrimination in housing-related services based on race, color, religion, sex, disability, familial status, national origin, or any other protected characteristic under applicable law.

Information collected through this Site is not used to unlawfully discriminate against applicants, residents, or visitors.

We are committed to providing equal housing opportunity and maintaining fair and consistent practices across our communities.

3. Automatically Collected Information

When you visit the Site, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Website activity and usage data
Referring website
Approximate geographic location
Pages viewed and time spent on pages

We may use cookies, analytics tools, and similar technologies to collect this information.

4. How We Use Information

We may use collected information to:

Respond to leasing inquiries
Process rental applications
Schedule tours and communicate with prospects
Provide resident services
Improve website functionality and user experience
Maintain property and resident communications
Send updates, marketing, or promotional communications
Monitor website security and prevent fraud
Comply with legal and regulatory obligations

5. Artificial Intelligence and Automated Tools

We may use artificial intelligence (“AI”), machine learning tools, or automated technologies to support certain business operations and customer service functions, including:

Chatbots or virtual leasing assistants
Website personalization
Lead management and communication workflows
Fraud prevention and security monitoring
Data analysis and operational efficiency

AI tools are intended to assist our staff and improve user experience. Housing-related decisions are not made solely by automated systems without appropriate human review where required by law.

We do not use AI tools to unlawfully discriminate or violate fair housing laws.

Third-party AI or software providers may process limited information on our behalf subject to contractual confidentiality and data protection obligations.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Remember user preferences
Analyze website traffic
Improve website performance
Measure advertising effectiveness
Support remarketing campaigns

Third-party providers such as Google, Meta/Facebook, or analytics vendors may also use cookies or tracking technologies in accordance with their own privacy policies.

You may modify your browser settings to disable cookies, though portions of the Site may not function properly.

7. Sharing of Information

We do not sell personal information.

We may share information with:

Property management software providers
Leasing and screening vendors
Payment processors
Marketing and analytics providers
Maintenance or operational service providers
Legal, regulatory, or governmental authorities when required

Information may also be disclosed in connection with a merger, acquisition, financing, or sale of company assets.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

9. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Access information we hold about you
Request corrections
Request deletion of certain information
Opt out of marketing communications
Limit certain data uses where legally applicable

To exercise these rights, contact us using the information below.

10. Third-Party Links

This Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party services.